Researchers at global professional services company Accenture note that generative AI can impact more than half of all hours worked in job categories such as office and administrative support sales computer and mathematical roles business and financial operations and arts, design, entertainment, sports and media.įor employees, the thought of using generative AI to cut the time it takes to complete tasks at work is appealing. Goldman Sachs estimates that shifts in workflow resulting from the use of generative AI could put 300 million full-time jobs at risk of being completely automated or may result in parts of an employee's job being outsourced to creative AI tools. "The result is many of the key performance indicators will be redefined to further bolster their underlying goals, and so those roles may shape up differently." As recruiters look for opportunities to match job applicants with the right job openings, they should observe how companies intend to radically rethink roles as they adopt newer versions of AI technologies such as ChatGPT, Midjourney, and Dall-E. "They will now be more focused on generating more notes, so either the quantity goes up or their role will be more targeted towards driving some strategic goals of the organization itself at that level too," Sheth said. Sheth gave the example of an intern who is hired to write research notes, which now are automated with generative AI.
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"Most organizations don't have the expertise yet on how to use AI to accelerate their junior talent, and that's where there's a huge opportunity."Įven if generative AI doesn't entirely replace certain jobs, it will change how the job is performed, forcing employees to go beyond repetitive and mundane tasks as they adopt other job functions, said Hiten Sheth, director, research and advisory at the HR tech and transformation division of Gartner's HR practice. "Instead of going from data entry to inside sales to junior account assistant you now are going on a much steeper curve and getting your 'entry-level' talent into midlevel roles within a year or two of joining the organization," Samuel said.
With the expected decline in entry-level jobs, Samuel said, recruiters and other HR stakeholders should support organizations' efforts to transform their organizational model into one in which entry-level workers are fast-tracked into midlevel positions. In previous digital transformations, Samuel said, flattening the organization has meant a compression of midlevel positions, but the introduction of generative AI is different because "at least as far as your white-collar work is concerned, it's not really a flattening out of the middle as much as it is a cutting off of the bottom."Ī reduction of junior, entry-level workers means that in the years ahead there won't be as many lower-level employees to train and promote to midlevel career jobs, and that will also affect the transition from midlevel to senior jobs within a company.
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